Background of the Study
Inventory management is crucial to the operational success of retail businesses, as it directly affects profitability, customer satisfaction, and operational efficiency. Traditionally, inventory management in retail businesses has been handled manually, leading to inefficiencies, human errors, and difficulties in real-time tracking (Okojie et al., 2024). The advent of automated inventory systems has revolutionized the way businesses manage stock levels, reduce waste, and optimize supply chain processes. Automated systems use technologies like barcode scanning, RFID, and cloud-based software to track inventory in real-time and improve decision-making (Ali et al., 2023). In Zamfara State, retail businesses are beginning to adopt these automated systems, but the impact on their overall business performance remains understudied. This study aims to evaluate how automated inventory systems affect the performance of retail businesses in Zamfara State.
Statement of the Problem
Retail businesses in Zamfara State face challenges with stockouts, overstocking, and inefficient inventory management, leading to increased operational costs and customer dissatisfaction. While automated inventory systems promise to streamline inventory management, reduce errors, and improve stock visibility, many businesses have yet to fully embrace these technologies. The study seeks to understand the adoption process and the extent to which automated inventory systems influence business performance in the retail sector.
Objectives of the Study
Research Questions
Research Hypotheses
Scope and Limitations of the Study
This study focuses on retail businesses in Zamfara State that have adopted or are in the process of adopting automated inventory systems. Limitations include the availability of data from private businesses and potential biases in self-reported performance outcomes.
Definitions of Terms
Automated Inventory System: A system that uses technology to manage and track inventory automatically through tools like barcode scanning, RFID, or cloud-based software.
Business Performance: A measure of a company's efficiency in delivering products or services, usually indicated by profitability, sales growth, and customer satisfaction.